The ROYAL CANIN® Healthy Pets Club ("the Club") offers registered pet owners access to the latest information and advice about pet health, nutrition and our latest promotions and events.
Pet owners will be issued an account where they can maintain their pet details.
By registering you are accepting the terms and conditions set out below as well as our Privacy & Copyright terms.
-
The Club is a membership program accessible to cat and dog owners that meet the eligibility requirements set out in clause 2.
To register to the Club you must join here.
Membership will only be activated upon confirming via email validation.
-
As per our standard terms and conditions Club membership is only open to:
- 1. Persons aged 18 and over; and
- 2. Residents of New Zealand,
on a one account per person basis.
- Royal Canin reserves the right to refuse Club membership at its sole discretion.
- Royal Canin reserves the right to amend or terminate the Club for any reason, at any time, and at its discretion.
- All personal details provided by you must be correct and it is your responsibility to inform Royal Canin of any changes via the Club account login. You agree that Royal Canin cannot be held liable for any losses due to missing or incorrect data or other such occurrence.
- Membership of the Club is non-transferable and must only to be used by the registered Club member.
- Club members wishing to close their Club membership may do so by deregistering their account via the Club account login or by contacting Royal Canin via email at: [email protected] with the subject line: "De-register my ROYAL CANIN® Healthy Pets Club Account".
-
Abuse or misuse will not be tolerated and Royal Canin reserves the right to remove, recall, decline, withdraw or suspend any Club membership for any reason, at any time, and at its discretion.
PRIVACY
-
ROYAL CANIN® (Royal Canin, we, us or our)
collects your personal information via this registration form when you submit your claim for the Offer.
We collect this personal information for the purposes of you claiming the Offer, and to send you marketing communications about our brands, products and/or services in the future.
We may also use the personal information you give us for consumer care and research purposes, and for other purposes, as described in our privacy policy.
-
If we do not collect the personal information you have provided in the registration form, you may not be able to claim the and may not be able to receive communications about our brands, products and services which may be of interest to you.
We may disclose your personal information to our family of companies and to our vendors or service providers.
These companies may be based overseas, including in France or Singapore.
We require these companies to comply with the New Zealand privacy laws that apply to your personal information.
-
Our privacy policy at
https://www.mars.com/privacy-policy contains information about:
- How you may access the personal information that is held by us and seek correction of such information; and
- How you may complain about a breach of the New Zealand Privacy Principles, or a registered privacy code that binds us, and how we will deal with such a complaint.
- If you need to contact us, or have any questions, please use the online contact form or email [email protected] or our pet health nutrition team [email protected] or call 0800 420 016.
